Forum LAMS for Tech-Heads - General Forum: Not authorized error 401 from chat tool


 
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1: Not authorized error 401 from chat tool
01/30/08 08:16 PM
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I have double checked the username, password, and xmppdomain and I still get this error:

Couldn't connect. Please try again...
Code: 401
Type: auth
Condition: not-authorized

in the chat window.

I see this in the lams log

19:56:31,988 [http-0.0.0.0-8080-5:] DEBUG org.lamsfoundation.lams.tool.chat.Jabb
erHTTPBind.JHBServlet - starting doPost
19:56:32,137 [http-0.0.0.0-8080-5:] DEBUG org.lamsfoundation.lams.tool.chat.serv
ice.ChatService - malformed presence xml: no from or to attributes present
19:56:32,137 [http-0.0.0.0-8080-5:] DEBUG org.lamsfoundation.lams.tool.chat.Jabb
erHTTPBind.JHBServlet - [2] terminating session YKv2MrHAPClrdEXitsfcrzSg

Posted by Dave Bauer

2: Re: Not authorized error 401 from chat tool
In response to 1 01/31/08 12:59 AM
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Hi Dave,

Are you using Wildfire 2.6.2?

Have a look at this page:

http://wiki.lamsfoundation.org/display/lamsdocs/Installing+Wildfire+for+LAMS

Thanks,

Ernie

Posted by Ernie Ghiglione

3: Re: Not authorized error 401 from chat tool
In response to 1 01/31/08 02:24 PM
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I have 2.6.2 as recommended in the intsall documentation.

I read this http://wiki.lamsfoundation.org/display/lamsdocs/Installing+Wildfire+for+LAMS

and it states you might get that error if you have 3.x.

Note I installed the 2.6.2 tarball on Solaris. It otherwise seems to work OK. I logged into the admin consolse and it says version 2.6.2 also. I double checked the username and password again today.

Posted by Dave Bauer

4: Re: Not authorized error 401 from chat tool
In response to 1 01/31/08 03:02 PM
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I figured this out.

Orginally I tried to open a chat activity in an active lesson but we did not have wildfire installed at all!

So that chat activity would never work.

I went and started a new lamsv2 activity in Moodle using the same sequence and the chat works!

This is basically the same as "Jabber Server Chat Rooms Don't Match LAMS - Changing Jabber Server Breaks Existing Chat Sessions"

on http://wiki.lamsfoundation.org/display/lamsdocs/Installing+Wildfire+for+LAMS

Posted by Dave Bauer

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