Forum K - 12 Schools Forum: Re: Re: Primary Schools

By: Ernie Ghiglione

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Hi Laurenza,

Most likely the Chat problem you are having is due to a fireway or proxy that is blocking the Chat port.

In plain English, that means that the network you are using to connect to the LAMS servers does block the "channel" in which LAMS exchanges information about chat. Usually on the web, everyone uses the standard 80 "channel" or port to download web pages and browse the web. But for applications like chat, you usually tend to use another channels to do this (so it doesn't conflict with the web "channel" -sort of speak).

Usually, network administrators tend to block lots of ports due to security reasons. But at times it makes it difficult for applications that require more than one port to function properly, which I believe is your case.

Hope that explains it. Let me know otherwise.

Ernie

Posted by Ernie Ghiglione