Forum Problems Installing LAMS: Re: Re: Problem with chat activity

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	3: Re: Re: Problem with chat activity By: Nikos Dovros	In response to 2	05/02/11 03:44 AM	[ Reply \| Forward ]
Thank you Ernie for your response. I attach the 2 logs. Nikos Posted by Nikos Dovros
Attachments: logs.zip

	4: Re: Re: Re: Problem with chat activity By: Ernie Ghiglione	In response to 3	05/02/11 07:02 PM	[ Reply \| Forward ]
Hi Nikos, After seeing the logs, it looks like LAMS wasn't able to find information about the user. Does this happen every time you try to use chat? For instance if you tried today, are you getting the exact same problem? Can you try with a different user please? Thanks, Ernie Posted by Ernie Ghiglione

	5: Re: Re: Re: Re: Problem with chat activity By: Nikos Dovros	In response to 4	05/02/11 10:32 PM	[ Reply \| Forward ]
Hi Ernie Yes I have entered with another user and still have the same exception problem. Is it possible that the version of openfire isn't compatible? Thanks Nikos Posted by Nikos Dovros

	6: Re: Re: Re: Re: Re: Problem with chat activity By: Ernie Ghiglione	In response to 5	05/03/11 09:16 PM	[ Reply \| Forward ]
Hi Nikos, Sorry, I didn't see the openfire version number. But it might have something to do with it. Can you try with openfire version 2.6.2? You can find the instructions here: http://wiki.lamsfoundation.org/display/lamsdocs/Installing+Wildfire+for+LAMS Thanks, Ernie Posted by Ernie Ghiglione

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