Forum Problems Installing LAMS: Re: LAMS install on Windows with XAMP

The bit that says 'failed to fetch user data' means LAMS is expecting to receive the Moodle user's details so that it can create on-the-fly a LAMS account for it, but it didn't receive the soap packet.

It might be a problem with your integration config (check the 'userinfo_url' entry in the LAMS database).  It should be in this format:

http://<moodle_server>/mod/lams/userinfo.php?un=%username%&ts=%timestamp%&hs=%hash%

This URL will show up in your Moodle access_log (e.g. C:\Program Files\Apache Group\Apache2\logs\access.log), from which you can copy and paste into your browser.  If the userinfo_url is working properly, you should see text such as 'jliew,jun-dir,liew,,,,,,,,email@address' in the browser.

Let me know if you need more info.

Posted by Jun-Dir Liew