Forum LAMS for Tech-Heads - General Forum: Re: Re: LAMS 2.0 Release Candidate 1 is out!

By: Ernie Ghiglione

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Hi Jong-Dae,

Good to hear that you have installed LAMS.

Although you have shown me the problem with drawing transitions when you were here in Sydney none of us have managed to reproduce it. I'll post a message to all translators asking them if anyone else has a similar problem.

> The UTF-8 setting does not work well. Some menu in english.

Can you let us know which menus appear in English? I can say for sure that the Admin section (group management and Sysadmin) are in English as that module has not been translated yet. But are there any others that show in English and not in Korean?

Thanks,

Ernie

Posted by Ernie Ghiglione

By: Ernie Ghiglione

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Hi Jong-Dae

> I can author the sequence but there is a problem in drawing transitions.

I have posted a message to all translators to see if anyone of them have experience this drawing transitions problem before. That might shed some light into this issue.

Also is this happening in other computers as well? If so, are those computers also running Windows XP in Korean?

Can you also confirm by clicking here what version of Flash it says that you are running? It should say:

You have version x,x,xx,x installed (where the x are a some numbers). Can you post what you get here?

Thanks,

Ernie

Posted by Ernie Ghiglione

By: Jong-Dae Park

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Hi! Ernie,

Nice to hear from you.
I am using flash player version 9.0.16.0. I think there is a problem in event handler for the transition and selection. If I click the tool, the event listener for the tool selection catches the event before the event listener for the transition catches that event.

Thanks for your efforts.

Cheers,

Jong-Dae Park

Posted by Jong-Dae Park

By: Ernie Ghiglione

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Hi Jong-Dae,

In the LAMS Authoring environment there's a hidden debugging logger that might be able to give us some more information on what is happening when you are trying to draw a transition. So here are the steps you need to follow:

1.- Login with a user that has access to author
2.- Click on the Authoring tab and the authoring environment should pop-up.
3.- Click on the authoring screen and press the following combination of keys all together: CTRL+ALT+? (the ? is the question mark key). You should be able to see a Debug window (see attached file.

4.- Drag two activities into the canvas (note that it will be slower than usual due to the debugging window).
5.- Click on the transition button and try to draw it between the two activities. That might not work as we all know

6.- Grab the text you got in the debugging window and paste it here

That should give us an insight in what it's happenning.

Thanks,

Ernie

Posted by Ernie Ghiglione

By: Jong-Dae Park

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Hi! Ernie,

Thanks for your consideration.
I append the log file. It is too big to post here.
Please let me know if I need to get more logs.

Thanks.

Posted by Jong-Dae Park

By: Mitchell Seaton

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Hi Jong-Dae,

I have done a comparison of your log with the log from a normal (working) case, tested on your server my machine. Note the differences below (relevent part).

It seems that the transition tool is being deactivated when you press/select the first Canvas Activity.

*--- Cursor ---*
[showCursor]ID:default
*--- CanvasModel ---*
[stopTransitionTool]Stopping transition tool

or isn't active at the time you are releasing outside the Canvas Activity, i.e on another Canvas Activity. Since the transition tool isn't active at the time of release, no transition is being created. Do you notice if the transition icon disappears when the first Canvas Activity is pressed on?

Normal Log

*--- CanvasController ---*
[activityClick]activityClick CanvasActivity:1 orderID: undefined
[activityClick]Check if transition tool active :true

Your Log

*--- CanvasController ---*
[activityClick]activityClick CanvasActivity:1 orderID: undefined
[activityClick]Check if transition tool active :false

Does this problem occur on other Korean machines (laptop's) also? Have you only tested on this one machine? It may be worthwhile checking if the same issue is occurring on other machines.

Posted by Mitchell Seaton

By: Jong-Dae Park

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Hi Mitchell Seaton,

Yes, the transition tool is deactivated when I press/select the first Canvas Activity.

This problem occured on all the computers I tested (more than 6 computers)

Thanks for your effort.

Jong-Dae Park

Posted by Jong-Dae Park

By: Ernie Ghiglione

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Hi Jong-Dae,

> This problem occured on all the computers I tested (more
> than 6 computers)

All of these computers are running Window XP in Korean, right?

I'm just trying to narrow down the possibilities to see what can be causing this.

Thanks,

Ernie

Posted by Ernie Ghiglione

By: Jong-Dae Park

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Yes, they are all running Korean Windows XP. I found that there is no problem for English version of Windows XP.

It is strange.

Thanks for your support.

Jong-Dae Park

Posted by Jong-Dae Park

By: Jong-Dae Park

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Hi!

My friend told me that it might be due to encoding problems.

Thanks.

JD Park

Posted by Jong-Dae Park

By: Jong-Dae Park

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Hi! Ernie,

I wonder every actionscripts and parameters were saved in utf-8 format. If the flash file (swf) contained some parameters which were not utf-8 encoded, these parameters may cause problems.

Thanks in advance.

Jong-Dae Park

Posted by Jong-Dae Park

By: Ernie Ghiglione

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Hi Jong-Dae,

Yes, all files and parameters are utf-8. It seems that the problem is trigger at an event. So what we'll do is send you a customized LAMS Authoring flash file (swf) and then we add this to your installation as you currenlty have it. This flash file contains more debugging statements that hopefully will help us discover where the issue is.

So I'll send you an email shortly with the details

Ernie

Posted by Ernie Ghiglione